Privacy Policy
Last updated: 2026-10-14
What we collect
When you use FixLoop, we may collect:
- Email address: so we can communicate about your fix
- App URL: the live URL of the app you want fixed
- Repo access: temporary access to your GitHub repository
- Error details: bug descriptions, error messages, screenshots you share
Why we collect it
We use this information to reproduce your bug, write a fix, and send you the pull request. We also use your email to send you the Stripe payment link after the fix is verified.
Data retention
We delete repo clones and working copies within 7 days of completing or closing your job. We keep email records for customer support and accounting purposes.
Third-party processors
We use these services to run FixLoop:
- Cloudflare: website hosting and analytics
- Stripe: payment processing
- Resend: transactional email
- AI coding tools: we use AI tools that process your code to help produce fixes (code is not used for training)
We don't sell your data
We don't sell, rent, or share your personal information with third parties for marketing. Your code stays between you and us (and our processors listed above).
Deletion requests
Want your data deleted? Email us at fixloop@mail.grokbot.com and we'll remove your information from our systems.
Contact
Questions about privacy? Email fixloop@mail.grokbot.com.